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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Lowe

Amanda Lowe

March 3, 2026

5  out of  5
rating by Amanda Lowe
"Aurora was and always has been the best at making sure that I am happy and makes my life so much easier when purchasing my insurance. Ill never go anywhere else for any kind of insurance that I need to purchase. I rate my overall experience at a 10. The best 👌"
We responded:
"Thank you, Amanda! I'm so happy to hear that Aurora has consistently provided you with excellent service and made your insurance purchasing experience smooth. Your loyalty means a lot to us, and we're grateful for your trust. If you ever need anything else, just let us know!"
Profile photo of Mia Marlienee

Mia Marlienee

March 2, 2026

5  out of  5
rating by Mia Marlienee
"Great customer service and deals! 10/10 definitely recommend insuring through them!"
We responded:
"Thank you, Mia! I'm happy to know you had a great experience with our customer service and found our deals appealing. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Caroline Molina

Caroline Molina

February 6, 2026

5  out of  5
rating by Caroline Molina
"As soon as I went in, Lilia was able to help me in a quick and smooth manner."
We responded:
"Thank you, Caroline! I'm happy to hear that our office provided you with quick and smooth assistance. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Donna Garrett

Donna Garrett

February 6, 2026

5  out of  5
rating by Donna Garrett
"Excellent service"
We responded:
"Donna, thank you for your feedback! I'm happy to know you received excellent service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Anime Raves

Anime Raves

February 6, 2026

5  out of  5
rating by Anime Raves
"Lilia Luna at State Farm got me a killer car insurance deal! Super helpful and made the process a breeze. If you're in Barstow, hit her up for a quote !!! The BEST State Farm agent in town!!!"
We responded:
"Thank you for your awesome feedback! I'm happy to hear that Lilia Luna was able to assist you with a great car insurance deal and make the process easy. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Juan Hernandez

Juan Hernandez

February 6, 2026

5  out of  5
rating by Juan Hernandez
"Lilia Luna at State Farm hooked me up with solid insurance coverage! Got my car and life insurance sorted, and she's super knowledgeable. Definitely worth reaching out to her for a quote👍"
We responded:
"Thank you, Juan! I'm happy to hear that Lilia provided you with excellent service and helped you find the right coverage for your car and life insurance. We appreciate your recommendation and are always here if you need anything else. Thanks for choosing us!"
Profile photo of Eddie Hinston

Eddie Hinston

February 6, 2026

5  out of  5
rating by Eddie Hinston
"Lilia Luna is the BEST when it comes to car insurance and life insurance at State Farm, and she's got it covered! Super helpful and got me a great deal 👍. Hit her up for a quote!"
We responded:
"Eddie, thank you for sharing your experience! I'm glad Lilia was able to assist you with your insurance needs and secure a great deal. We appreciate your recommendation and are here to help whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Samantha Arreola

Samantha Arreola

February 6, 2026

5  out of  5
rating by Samantha Arreola
"Outstanding service! My agent was responsive, informative, and made sure I understood every step of the process. I feel confident knowing I have the right coverage thanks to their guidance."
We responded:
"Thank you, Samantha! I'm happy to hear that you had such a positive experience with our service. It's wonderful to know you feel confident with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Natalie Ruiz

Natalie Ruiz

February 6, 2026

5  out of  5
rating by Natalie Ruiz
"Hello my name is is Natalie Ruiz and I’m writing a review for Mrs Lilia Luna I thank her for helping me with a quote for my car she was very understanding and helpful very very nice lady if anyone needs recommendations on a quote and affordable I would recommend her and her team !"
We responded:
"Natalie, thank you for sharing your experience! I'm happy to know that Lilia was able to assist you with a car quote and provide such understanding service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Felipe Cabrera

Felipe Cabrera

February 6, 2026

5  out of  5
rating by Felipe Cabrera
"Had very great service it was quick and easy got both my car and motorcycle insured thanks to Lilia!!"
We responded:
"Felipe, thank you for sharing your experience! I'm happy to hear that Lilia provided you with quick and easy service for insuring both your car and motorcycle. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Valerie Bustamante

Valerie Bustamante

February 6, 2026

5  out of  5
rating by Valerie Bustamante
"Very friendly staff. Staff quickly assists with great customer service."
We responded:
"Valerie, thank you for your wonderful feedback! I'm happy to hear that our team provided you with quick and friendly service. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Zr Danny

Zr Danny

February 6, 2026

5  out of  5
rating by Zr Danny
"Aurora is hands down the best! She took the time to thoroughly explain my coverage options without making me feel rushed. You can tell she truly cares about her clients and providing the best value possible. If you want an agent who is honest and dependable, ask for Aurora."
We responded:
"Thank you! I'm happy to hear that Aurora provided such a detailed and caring experience for you. Our team is dedicated to offering honest and dependable service, and it's great to know Aurora exemplifies this. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Gabriela Huete

Gabriela Huete

February 5, 2026

5  out of  5
rating by Gabriela Huete
"I can’t say enough good things about Aurora. She is not only professional but also incredibly kind and easy to talk to. She made sure I understood every part of my policy and helped me find the perfect coverage for my budget. It feels great knowing my insurance is in such capable hands. Thank you, Aurora, for the peace of mind!"
We responded:
"Thank you for your wonderful feedback, Gabriela! I'm so happy to hear about your positive experience with Aurora. She truly cares about providing clear and helpful guidance, and it's fantastic to know she helped you find the right coverage. If you ever need anything else, feel free to reach out!"
Profile photo of Kaylee Torrance

Kaylee Torrance

February 4, 2026

5  out of  5
rating by Kaylee Torrance
"Amazing insurance company the lady's are super sweet and kind"
We responded:
"Thank you, Kaylee! I'm happy to hear that you found our team to be sweet and kind. We’re committed to providing a warm and welcoming experience for everyone. If you need anything else, feel free to reach out!"
Profile photo of Doreen Lowe

Doreen Lowe

February 3, 2026

5  out of  5
rating by Doreen Lowe
"Aurora Alvarez in my opinion is the best representative from this office. She is friendly, works in meeting the best interest of quotes with her caring support in meeting your needs of insurance in a timely manner that is excellent. She is so friendly, kind and goes up and above in all phases. I would give her a 10 star plus, that she is more deserving of."
We responded:
"Hey, Doreen! Thanks for letting us know how friendly and supportive Aurora has been and how much you value her responsiveness and attention throughout the quoting process. We appreciate you trusting our office with your auto insurance, accident coverage, and roadside auto assistance, and we’re grateful you took the time to share such thoughtful feedback."
Profile photo of Chiante Colbert

Chiante Colbert

February 2, 2026

5  out of  5
rating by Chiante Colbert
"Come see Aurora, she's great! 👍"
We responded:
"Thank you, Chiante! I'm happy to hear that Aurora provided you with great service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of faith Ehrenfreund

faith Ehrenfreund

February 2, 2026

5  out of  5
rating by faith Ehrenfreund
"I love the customer service. The staff is outstanding always greeting u with a smile. I've been with them for more then 30 yrs."
We responded:
"Thank you, Faith! I'm so happy to hear that you've enjoyed our customer service for over 30 years. Our team takes pride in making sure everyone feels welcome and appreciated. Let us know if there's anything else we can do for you!"
Profile photo of Esther Gonzales

Esther Gonzales

February 2, 2026

5  out of  5
rating by Esther Gonzales
"Aurora is great at taking care of my insurance payments and any questions I may have."
We responded:
"Thank you, Esther! I'm happy to hear that Aurora has been helpful with your insurance needs and questions. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Carole Bedell

Carole Bedell

February 2, 2026

5  out of  5
rating by Carole Bedell
"Polite and very knowledgeable about what your paying for the coverage you get"
We responded:
"Thank you, Carole! I'm happy to know you found our team polite and knowledgeable. We always aim to provide clear information about coverage and costs. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Heather Manness

Heather Manness

January 31, 2026

5  out of  5
rating by Heather Manness
"I love this State Farm!! Aurora and Lilia treat you like family."
We responded:
"Thank you, Heather! I'm so happy to hear that Aurora and Lilia made you feel like family. Our team is dedicated to providing a welcoming experience for everyone. If you ever need anything else, just let us know!"
Profile photo of Willie kelley jr

Willie kelley jr

January 30, 2026

5  out of  5
rating by Willie kelley jr
"Very good Staff always like Family Thank you for always being there"
We responded:
"Thank you, Willie! I'm happy to hear that our team feels like family to you. We're grateful for your trust and are always here to support you. Let us know if there's anything else we can do for you!"
Profile photo of Greg Hinkle

Greg Hinkle

January 30, 2026

5  out of  5
rating by Greg Hinkle
"Aurora and Lilia gave outstanding customer service and were very friendly and professional A t"
We responded:
"Thank you, Greg! I'm happy to hear that Aurora and Lilia provided you with outstanding service. Our team is dedicated to offering friendly and professional assistance. Let us know if there's anything else we can do for you!"
Profile photo of Deborah Roberts

Deborah Roberts

January 30, 2026

5  out of  5
rating by Deborah Roberts
"Thank you Aurora for all your help!"
We responded:
"Deborah, thank you for your kind words! I'm delighted to hear that Aurora was able to assist you effectively. Our team is always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Patricia HowellGarfinkle

Patricia HowellGarfinkle

January 30, 2026

5  out of  5
rating by Patricia HowellGarfinkle
"Outstanding customer service from Miss Lilia. I was in and out with the problem solved."
We responded:
"Thank you, Patricia! I'm happy to hear that Lilia provided you with outstanding service and resolved your issue efficiently. Our team is dedicated to offering the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Abiel Soto

Abiel Soto

January 29, 2026

5  out of  5
rating by Abiel Soto
"Come see Aurora at State Farm. She will help you with all your insurance needs!"
We responded:
"Thank you, Abiel! I'm happy to hear that Aurora was able to assist you with your insurance needs. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"