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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexander Guza

January 24, 2026

5  out of  5
rating by Alexander Guza
"Aurora Alvarez provide professional and courteous service. Her knowledge is wide and accurate. A delight to work with."
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Anastasia Tefft

January 23, 2026

5  out of  5
rating by Anastasia Tefft
"They are very helpful and nice"
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JustNanies World

January 23, 2026

5  out of  5
rating by JustNanies World
"There is not enough stars to rate the amazing customer service I received 🤍 they made me feel so welcomed and helped me every step of the way!!! Amy went above and beyond for me. Thank you so much Amy 🤍"
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Angel Valenzuela Armenta

January 21, 2026

5  out of  5
rating by Angel Valenzuela Armenta
"Aurora provided great customer service and coverage at a great price. I recommend this business."
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to hear that Aurora delivered excellent service and coverage for you. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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rodrigo garcia

January 21, 2026

5  out of  5
rating by rodrigo garcia
"great experience"
We responded:
"Thank you, Rodrigo! I'm happy you had a great experience with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Juan de dios Torres

January 20, 2026

5  out of  5
rating by Juan de dios Torres
"Had a wonderful experience getting my policy for my off road vehicle great rates and low prices with full coverage. I 100% recommend agent lilia for all your policies great customer service ask for liliq and she will take care of you 🤝"
We responded:
"Thank you, Juan! I'm happy to hear about your positive experience. Lilia is indeed a valuable part of our team, and I'm glad she provided you with excellent service. If you need any further assistance, feel free to reach out!"
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Magdalena

January 20, 2026

5  out of  5
rating by Magdalena
"Aurora assisted me with insuring both my Autos. She was very knowledgeable and answered all my questions. Highly recommend this office."
We responded:
"Magdalena, thank you for your wonderful feedback! I'm happy to hear that Aurora was able to assist you with your insurance needs and provide the information you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nancy Wilcox

January 20, 2026

5  out of  5
rating by Nancy Wilcox
"Aurora, thank you for your knowledge in your field. I appreciate your knowledge and your personal attention to our needs. I would highly recommend State Farm in Barstow!"
We responded:
"Nancy, thank you for your wonderful feedback! I'm glad Aurora could provide the personal attention and expertise you valued. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Veronica Sauceda

January 20, 2026

5  out of  5
rating by Veronica Sauceda
"Always excellent service with Aurora, very informative and helpful."
We responded:
"Thank you, Veronica! I'm happy to know that Aurora provided you with excellent service and helpful information. Our team is dedicated to ensuring you have a great experience. If there's anything else we can assist you with, feel free to reach out!"
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Carlos Flores

January 2, 2026

5  out of  5
rating by Carlos Flores
"Wow, great service. I'm glad I chose State Farm for my services. And thank you, Aurora, the agent was very pleasant and knowledgeable."
We responded:
"Carlos, thank you for your fantastic feedback! I'm happy you had a positive experience with us. Aurora is indeed a valuable part of our team, and I'm glad she could assist you so well. If you need anything else, feel free to reach out!"
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chon

December 19, 2025

5  out of  5
rating by chon
"I highly recommend this business. Aurora assisted me with all my coverage questions. Ask for her!"
We responded:
"Thank you, Chon! I'm happy to hear that Aurora was able to assist you with your coverage questions. We appreciate your recommendation and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jose Esparza

December 19, 2025

5  out of  5
rating by Jose Esparza
"⭐⭐⭐⭐⭐ Great service from start to finish. Lilia was friendly, attentive, and efficient. Everything was handled quickly and professionally, Highly recommended!!!"
We responded:
"Thank you, Jose! I'm happy to hear that you had a great experience with us. Lilia is indeed a valuable part of our team, and I'm glad she could assist you efficiently. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Jessica Gutierrez

December 19, 2025

5  out of  5
rating by Jessica Gutierrez
"First, I would like to say that State Farm is the best insurance company I have ever had. The staff is outstanding, especially Lilia, who is always very helpful and thorough when answering my questions about coverage. She consistently goes above and beyond, demonstrating exceptional customer service and professionalism. I would definitely recommend her to anyone in need of car insurance, as she makes the entire process easy to understand and stress-free."
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm delighted to hear that you had such a positive experience with our team, especially with Lilia. Her dedication to providing exceptional service is truly appreciated. We're grateful for your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ryan Gidney

December 19, 2025

5  out of  5
rating by Ryan Gidney
"Aurora was so helpful she helped me bundle my car and tv insurance! Would recommend to anyone I know!"
We responded:
"Thank you, Ryan! I'm happy to hear that Aurora was able to assist you with bundling your car insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Karen Perez

December 12, 2025

5  out of  5
rating by Karen Perez
"The agent Aurora did a great service for an auto insurance consultantion, she explained everything to me, she was so friendly and professional!"
We responded:
"Karen, thank you for your wonderful feedback! I'm happy to hear that Aurora provided you with such a friendly and professional experience during your insurance consultation. Our team is dedicated to offering clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Isaac

December 12, 2025

5  out of  5
rating by Isaac
"Aurora has great customer service is really helpful when I come in and helps me with everything I need and she goes above and beyond to help me and my family"
We responded:
"Isaac, thank you for your wonderful feedback! I'm delighted to hear that Aurora has been so helpful and attentive to you and your family. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Yicsel Gonzalez

December 6, 2025

5  out of  5
rating by Yicsel Gonzalez
"Lilia was very helpful. She made the process very easy and simple. I will definitely recommend my family members!"
We responded:
"Thank you, Yicsel! I'm happy to hear that Lilia made the process easy and simple for you. We appreciate your recommendation to your family members. If you ever need anything else, feel free to reach out!"
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anthony 805

December 5, 2025

5  out of  5
rating by anthony 805
"Come visit Aurora, she was able to save me on car insurance. Highly recommend this business."
We responded:
"Thank you! I'm happy to hear that Aurora was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Vanessa Jimenez

December 5, 2025

5  out of  5
rating by Vanessa Jimenez
"I was looking for full coverage car insurance, and Lilia found an excellent policy for me. She was incredibly kind and helpful. You won’t regret going with her. She’ll take great care of you."
We responded:
"Thank you, Vanessa! I'm happy to hear that Lilia was able to assist you in finding the right insurance policy. We appreciate your kind words and are glad you had a positive experience. If you need anything else, feel free to reach out!"
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jose rodriguez

December 5, 2025

5  out of  5
rating by jose rodriguez
"Muy buen servicio al cliente. Pregunten por Aurora!"
We responded:
"¡Gracias, Jose! Me alegra que hayas recibido un excelente servicio al cliente. Aurora es una gran parte de nuestro equipo. Si necesitas algo más, estamos aquí para ayudarte."
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Emiliano Luna

November 21, 2025

5  out of  5
rating by Emiliano Luna
"Thank you Lilia for assisting me and my mom!"
We responded:
"Thank you, Dalia! I'm happy to hear that Lilia was able to assist you and your mom. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Elsa Haro

October 31, 2025

5  out of  5
rating by Elsa Haro
"Aurora is very knowledgable and provided me with excelente customer service. Highly recommend this Company. Ask for her when you come in."
We responded:
"Elsa, thank you for your wonderful feedback! I'm delighted to hear that Aurora provided you with excellent service. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lina Urias

October 24, 2025

5  out of  5
rating by Lina Urias
"Saved more Than I thought by switching over to State Farm. Aurora provided great customer service and is very knowledgeable."
We responded:
"Lina, thank you for your review! I'm happy to hear that Aurora was able to assist you with her expertise and that you saved more than expected. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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gaben rumors

October 24, 2025

5  out of  5
rating by gaben rumors
"Aurora has always helped when we need it, she’s very helpful and a nice person I highly recommend State Farm."
We responded:
"Thank you, Gaben, for your wonderful feedback! I'm delighted to hear that Aurora has been so helpful and kind. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Maria Galvan

October 24, 2025

5  out of  5
rating by Maria Galvan
"I highly recommend this place Ask for Aurora"
We responded:
"Thank you, Maria! I'm happy you had a great experience with Aurora. We appreciate your recommendation and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"