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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of chon

chon

December 19, 2025

5  out of  5
rating by chon
"I highly recommend this business. Aurora assisted me with all my coverage questions. Ask for her!"
We responded:
"Thank you, Chon! I'm happy to hear that Aurora was able to assist you with your coverage questions. We appreciate your recommendation and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jose Esparza

December 19, 2025

5  out of  5
rating by Jose Esparza
"⭐⭐⭐⭐⭐ Great service from start to finish. Lilia was friendly, attentive, and efficient. Everything was handled quickly and professionally, Highly recommended!!!"
We responded:
"Thank you, Jose! I'm happy to hear that you had a great experience with us. Lilia is indeed a valuable part of our team, and I'm glad she could assist you efficiently. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Jessica Gutierrez

December 19, 2025

5  out of  5
rating by Jessica Gutierrez
"First, I would like to say that State Farm is the best insurance company I have ever had. The staff is outstanding, especially Lilia, who is always very helpful and thorough when answering my questions about coverage. She consistently goes above and beyond, demonstrating exceptional customer service and professionalism. I would definitely recommend her to anyone in need of car insurance, as she makes the entire process easy to understand and stress-free."
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm delighted to hear that you had such a positive experience with our team, especially with Lilia. Her dedication to providing exceptional service is truly appreciated. We're grateful for your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ryan Gidney

December 19, 2025

5  out of  5
rating by Ryan Gidney
"Aurora was so helpful she helped me bundle my car and tv insurance! Would recommend to anyone I know!"
We responded:
"Thank you, Ryan! I'm happy to hear that Aurora was able to assist you with bundling your car insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Karen Perez

December 12, 2025

5  out of  5
rating by Karen Perez
"The agent Aurora did a great service for an auto insurance consultantion, she explained everything to me, she was so friendly and professional!"
We responded:
"Karen, thank you for your wonderful feedback! I'm happy to hear that Aurora provided you with such a friendly and professional experience during your insurance consultation. Our team is dedicated to offering clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Isaac

December 12, 2025

5  out of  5
rating by Isaac
"Aurora has great customer service is really helpful when I come in and helps me with everything I need and she goes above and beyond to help me and my family"
We responded:
"Isaac, thank you for your wonderful feedback! I'm delighted to hear that Aurora has been so helpful and attentive to you and your family. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Yicsel Gonzalez

December 6, 2025

5  out of  5
rating by Yicsel Gonzalez
"Lilia was very helpful. She made the process very easy and simple. I will definitely recommend my family members!"
We responded:
"Thank you, Yicsel! I'm happy to hear that Lilia made the process easy and simple for you. We appreciate your recommendation to your family members. If you ever need anything else, feel free to reach out!"
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anthony 805

December 5, 2025

5  out of  5
rating by anthony 805
"Come visit Aurora, she was able to save me on car insurance. Highly recommend this business."
We responded:
"Thank you! I'm happy to hear that Aurora was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Vanessa Jimenez

December 5, 2025

5  out of  5
rating by Vanessa Jimenez
"I was looking for full coverage car insurance, and Lilia found an excellent policy for me. She was incredibly kind and helpful. You won’t regret going with her. She’ll take great care of you."
We responded:
"Thank you, Vanessa! I'm happy to hear that Lilia was able to assist you in finding the right insurance policy. We appreciate your kind words and are glad you had a positive experience. If you need anything else, feel free to reach out!"
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jose rodriguez

December 5, 2025

5  out of  5
rating by jose rodriguez
"Muy buen servicio al cliente. Pregunten por Aurora!"
We responded:
"¡Gracias, Jose! Me alegra que hayas recibido un excelente servicio al cliente. Aurora es una gran parte de nuestro equipo. Si necesitas algo más, estamos aquí para ayudarte."
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Emiliano Luna

November 21, 2025

5  out of  5
rating by Emiliano Luna
"Thank you Lilia for assisting me and my mom!"
We responded:
"Thank you, Dalia! I'm happy to hear that Lilia was able to assist you and your mom. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Elsa Haro

October 31, 2025

5  out of  5
rating by Elsa Haro
"Aurora is very knowledgable and provided me with excelente customer service. Highly recommend this Company. Ask for her when you come in."
We responded:
"Elsa, thank you for your wonderful feedback! I'm delighted to hear that Aurora provided you with excellent service. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lina Urias

October 24, 2025

5  out of  5
rating by Lina Urias
"Saved more Than I thought by switching over to State Farm. Aurora provided great customer service and is very knowledgeable."
We responded:
"Lina, thank you for your review! I'm happy to hear that Aurora was able to assist you with her expertise and that you saved more than expected. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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gaben rumors

October 24, 2025

5  out of  5
rating by gaben rumors
"Aurora has always helped when we need it, she’s very helpful and a nice person I highly recommend State Farm."
We responded:
"Thank you, Gaben, for your wonderful feedback! I'm delighted to hear that Aurora has been so helpful and kind. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Maria Galvan

October 24, 2025

5  out of  5
rating by Maria Galvan
"I highly recommend this place Ask for Aurora"
We responded:
"Thank you, Maria! I'm happy you had a great experience with Aurora. We appreciate your recommendation and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Hector

October 1, 2025

5  out of  5
rating by Hector
"Im so excited, Aurora helped and she was very, very helpful.. I'll be able to start driving my car sooner than I thought... Thank you Thank you..."
We responded:
"Thank you, Hector! I'm happy to hear that Aurora was able to assist you so effectively. It's wonderful that you'll be on the road sooner than expected. If you have any more questions or need further assistance, feel free to reach out!"
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Bre G

September 12, 2025

5  out of  5
rating by Bre G
"Highly recommend this business. Ask for Aurora, she provided excellent customer service."
We responded:
"Thank you, Bre, for your recommendation! I'm delighted to hear that Aurora provided you with excellent customer service. We appreciate your support and are here for any of your insurance needs. Let us know if we can assist with anything else!"
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Nikki Hernandez

June 17, 2025

5  out of  5
rating by Nikki Hernandez
"Lilia was great! She helped me get the best price for insurance considering my driving history. She explained what I was getting and was even able to add roadside assistance. 10/10 customer service and company. Thank you Lilia! You saved me so much!!"
We responded:
"Thank you, Nikki! I'm happy to hear that Lilia was able to assist you in finding the best insurance options. Your satisfaction with our service means a lot to us. Let us know if there's anything else we can do for you!"
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Rosalinda Valencia

June 10, 2025

5  out of  5
rating by Rosalinda Valencia
"Aurora is always so helpful thankful to have her as my agent"
We responded:
"Thank you, Rosalinda! I'm happy to hear that Aurora has been so helpful to you. We appreciate your trust in our office and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jock Washington

Jock Washington

June 9, 2025

5  out of  5
rating by Jock Washington
"(Me Singing) Just Like a Good Neighbor Lilia = State Farm is There. I love being part of the State Farm Family and part of Ms. Amy Martinez’s Establishment. Lilia is my agent and she is simply amazing. She’s kind, courteous, and professional. She anticipates my needs because she takes the time to listen and connect emotionally. She’s always pleasant and extremely welcoming whenever I visit the office. I also appreciate her wisdom and guidance as I navigate my needs with State Farm. Thank you Lilia!!"
We responded:
"Thank you, Jock, for your wonderful feedback! I'm so happy to hear that Lilia has been providing you with such exceptional service. We truly value your presence in our State Farm family and are grateful for your kind words about our office. If you ever need anything or have questions, feel free to reach out!"
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Eugene banky

June 6, 2025

5  out of  5
rating by Eugene banky
"Been a loyal customer for the past 40+ years and I have never had an issue. I'm always greeted with a smile I enjoy coming in. Aurora is my go to person every time. Highly recommend this insurance company."
We responded:
"Thank you, Eugene, for your wonderful feedback! I'm delighted to hear about your long-standing satisfaction and that Aurora has been such a reliable support for you. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Profile photo of Ivan Hernandez

Ivan Hernandez

June 6, 2025

5  out of  5
rating by Ivan Hernandez
"I cannot say enough good things about Lilia from State Farm. From the moment I reached out, she was professional, kind, and incredibly knowledgeable. She took the time to listen to my needs, explain all of my options in a way that made sense, and made sure I felt completely confident in my coverage. What truly sets Lilia apart is her genuine care for her clients. She goes above and beyond — not just trying to sell a policy, but making sure you’re truly protected and informed. She answered every question I had with patience and clarity, and I never once felt rushed or pressured. Thanks to Lilia, I have better coverage at a great rate and peace of mind knowing I have someone I can trust in my corner. If you’re looking for someone who truly has your best interests at heart, Lilia is the one. Best customer service I’ve ever experienced — hands down! Highly recommend! 👏👏👏"
We responded:
"Thank you, Ivan, for sharing your experience! I'm so happy to hear that Lilia provided such exceptional service and made you feel confident in your coverage. Her dedication to ensuring our customers are well-informed and protected truly shines through. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
Profile photo of Crystal

Crystal

June 6, 2025

5  out of  5
rating by Crystal
"Thank you Lilia for always being so kind and helpful! :)"
We responded:
"Crystal, thank you for your kind words! I'm delighted to hear that Lilia has been so helpful and kind. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Erika Carrillo

June 5, 2025

5  out of  5
rating by Erika Carrillo
"Aurora and Lilia always very nice. As soon as you walk in they greet you in with big smiles. Very helpful and always have answers."
We responded:
"Thank you for your review, Erika! I'm happy to hear that Aurora and Lilia made your visits so welcoming and informative. Our team is dedicated to providing helpful and friendly service. Let us know if there's anything else we can assist you with!"
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barbara bustamante

June 5, 2025

5  out of  5
rating by barbara bustamante
"Aurora is amazing... Always treats us like family.. We have been with starter farm for over 30+years.. greatest ever"
We responded:
"Thank you for your review, Barbara! I'm happy to hear that Aurora has made you feel like family. Your loyalty over the past 30+ years means a lot to us. We’re here to help with anything you need!"